FAQ
- How does IpSharkk work?
- Why did you develop IpSharkk?
- I forgot my password. How can I retrieve it?
- What if someone tries to use my IP for criminal activity?
- Does the FREE Version really protect my privacy?
- Do you offer support for the FREE Version?
- Is it possible to change IPs while surfing?
- I downloaded IpSharkk and tried to use it but my IP remains unchanged. What should I do?
- How much is the cost for a monthly subscription?
- Does IpSharkk work for Windows XP and Vista?
- Can I use IpSharkk on multiple computers at once?
- Can I manually set my IP and not have it automatically changed while surfing?
- Can I set IpSharkk to auto change IP every minute and set the changed IP pool in a specific country?
- Does IpSharkk support Internet Explorer, Mozilla Firefox, Opera and Google Chrome?
- How many days can I use the Trial Version?
- Does your Premium Version actually change or mask IP?
- Since IpSharkk changes my IP, who gets to choose my new IP?
- Does IpSharkk work with active online multiplayer gameplay?
- How do I buy IpSharkk?
- Will IpSharkk work on my laptop on both wired and wireless settings?
- If I purchase your Premium Version and decide not to continue with my subscription, will I still be billed?
- How do I end my subscription?
- Does an unlimited IP list mean I won’t be using an IP address more than once?
- When installing Premium IpSharkk on my 64-bit Windows Vista, I get “IpSharkk has stopped working” and “a problem has caused the program to stop working correctly?” What should I do?
- If I purchase your Premium Version and decide not to continue, can I cancel my subscription and get a refund?
- How do I pay for a Premium membership?
- Once I sign up and pay for the Premium Version, how long after will I be able to download it?
- Why does my computer keep changing the IP I have manually set?
- How will I be billed after making my first payment?
- Why am I not getting confirmation email after registering with your program?
- Why am I not getting a confirmation email after registering with your program? I’ve checked all folders in my email, including Spam/Bulk.
- While trying to join a forum, I get the message, “post method not available in the Free Version” from IpSharkk. What does this mean?
- How do I begin to use IpSharkk after downloading and installing it in my computer?
- When I try to boot IpSharkk, it keeps saying “Connecting” then “First attempt failed.” Why is this so?
- I retrieved my password using your form but still couldn’t log in. Why is this?
- After reaching my IP change quota in Free Version, how long after will the limit be reset?
- My Free Version says I’m surfing with my new IP but when I go to an IP check website, it displays my real IP. Why?
- Can I set my IP to change every certain period of time?
- Does the Premium Version work with email from Netscape Communicator and AOL?
- Can I use my IpSharkk license for more than one computer?
- How many times does the Free Version allow me to change my IP?
- How many times does the Premium Version allow me to change my IP?
- How long after my Paypal payment can I download the Premium Version?
- Can I change my IP for other Internet activities aside from surfing?
- Are the IPs exclusive to me if I buy the Premium Version?
- How do I get a Premium Version and how long after payment can I use it?
- I want to purchase Premium Version but Paypal is asking me for credit card details which I don’t have. Is there another way to pay?
- After paying for the Premium Version and receiving notice of account activation, do I still need to download it?
How does IP Sharkk work?
IP Sharkk is a Network program that randomly sends a different IP signal to each member of a group of internet users who share their own IP and are concerned about their internet security. Basically, everyone shares their IP with each other and no one knows who is who because the address changes constantly. That is the FREE Version. However, If you have restrictions on allowing public IP access, or don’t want your IP known by anyone, then we have the Premium Version. This software comes with Unlimited IP Changes, is Ads Free, works with secure pages (Https), comes with dedicated Free Online Support and is Secure – No IP Sharing.
Why did you develop IP Sharkk?
There was no other software like it! There are similar products out there, but they are much simpler in functionality. Inferior software products use only a couple of IPs to connect, which can allow surveillance agents after time to figure out that the surfer is using a proxy and then may be able to block it. With IP Sharkk you get real IPs from real people and no one can tell that it is not your IP.
I forgot my password. How can I retrieve it?
Please click here to use our form to get your password.
What if someone tries to use my IP for criminal activity?
There is always a risk that someone will misuse any software. We want to help people who want to protect their privacy for legitimate reasons. We are anti-criminal and do not tolerate any abuse in our system which is proactively monitored to eliminate any misuse. The Premium Version of IP Sharkk eliminates this added safety concern.
Does the FREE Version really protect my privacy?
Absolutely! The FREE Version has full functionality and will protect your IP address. The main difference is that you must share your IP with other users, but with the Premium Version you don’t. In Premium Version you are also able to redirect Https connections (Click here to see comparison chart).
Do you offer support for the FREE Version?
No, support is offered only for the Premium Version.
Is it possible to change IPs while surfing?
Absolutely! You can get a new IP in a matter of seconds. With the FREE Version you can change IP once every hour. With the Premium Version you can change an unlimited number of times.
I downloaded IpSharkk and tried to use it but my IP remains unchanged. What should I do?
Please go to Tools > Settings menu and make sure that Http and Https connections are redirected (in Free Version only Http redirection is available, to redirect Https please purchase Premium Version)
How much is the cost for a monthly subscription?
The cost is $27.99 per month.
Does IpSharkk work for Windows XP and Vista?
Yes, it will work both on Windows XP and Vista.
Can I use IpSharkk on multiple computers at once?
No, IpSharkk license is only valid for one PC so it will not work on others.
Can I manually set my IP and not have it automatically changed while surfing?
Because IPs change depending on availability, you can disable auto-change as long as the IP you want to use is available.
Can I set IpSharkk to auto change IP every minute and set the changed IP pool in a specific country?
Yes, you can set the software to auto change IP every minute but you cannot change the IP pool as it currently rotates through all IP’s in the system.
Does IpSharkk support Internet Explorer, Mozilla Firefox, Opera and Google Chrome?
Yes!
How many days can I use the Trial Version?
You can use it for as long as you want.
Does your Premium Version actually change or mask IP?
IpSharkk actually changes your IP. This way, your real IP is never visible and your outgoing connections go through our servers.
Since IpSharkk changes my IP, who gets to choose my new IP?
You! Just pick any IP you want from our list.
Does IpSharkk work with active online multiplayer gameplay?
IpSharkk works with any application you set up in the Setting Menu.
How do I buy IpSharkk?
Please click Buy Now button on our website and proceed with your purchase.
Will IpSharkk work on my laptop on both wired and wireless settings?
Yes!
If I purchase your Premium Version and decide not to continue with my subscription, will I still be billed?
No. Billing stops as soon as you end subscription.
How do I end my subscription?
You can do that by visiting your Paypal account, clicking Transaction Details and Cancel Subscription.
Does an unlimited IP list mean I won’t be using an IP address more than once?
Our IP database is huge but there is a possibility that you will use the same IP.
When installing Premium IpSharkk on my 64-bit Windows Vista, I get “IpSharkk has stopped working” and “a problem has caused the program to stop working correctly?” What should I do?
Please restart your computer and during restart, press F8 continuously. When a black screen shows, choose “Disable the Digital Driver Signing Enforcement” and click Enter to start your Windows (necessary on 64-bit Version). Download IpSharkk for x64 from http://IpSharkk.com/SetupPremiumx64.exe and install. This is a temporary solution, we have plans on fixing this soon so it all works smoothly.
If I purchase your Premium Version and decide not to continue, can I cancel my subscription and get a refund?
Yes, you may cancel your subscription any time, however, we do no not give refunds. Please try the Free Version first as it is very similar to Premium with only a few limitations in place.
How do I pay for a Premium membership?
We accept Paypal and credit card payments.
Once I sign up and pay for the Premium Version, how long after will I be able to download it?
You can download it immediately, confirmation email with all login details will be sent immediately.
Why does my computer keep changing the IP I have manually set?
When a manually set IP becomes unavailable, IpSharkk automatically changes it.
How will I be billed after making my first payment?
You will be billed monthly by Paypal from the date you signed up.vHowever, you will only be asked for your credit card details once (upon sign up).
Why am I not getting confirmation email after registering with your program?
Please check your Spam/Bulk folder where it might have landed. It usually arrives immediately after sign-up, but please wait couple minutes if it doesn’t show up immediately.
Why am I not getting a confirmation email after registering with your program? I’ve checked all folders in my email, including Spam/Bulk.
You might have entered an invalid email address during registration. Please download and reinstall IpSharkk then register with a valid email.
While trying to join a forum, I get the message, “post method not available in the Free Version” from IpSharkk. What does this mean?
Post method is used to post anything on or send data to the Internet and is available only in IpSharkk Premium.
How do I begin to use IpSharkk after downloading and installing it in my computer?
Simply log in with your credentials (Settings > Login menu) then click Start on the top corner of your IpSharkk screen. You can start browsing with your new IP.
When I try to boot IpSharkk, it keeps saying “Connecting” then “First attempt failed.” Why is this so?
A firewall could be blocking IpSharkk. Please allow IpSharkk connections in your firewall.
I retrieved my password using your form but still couldn’t log in. Why is this?
Please make sure that you have entered your correct email address.
After reaching my IP change quota in Free Version, how long after will the limit be reset?
IP limit is reset in 24 hrs which means you start from zero by the next day.
My Free Version says I’m surfing with my new IP but when I go to an IP check website, it displays my real IP. Why?
After you install it please be sure to check Http and Https port redirecting in Settings menu and select all browsers to redirect. Free Version does not hide IP on Https, so please check it on plain http connection. Be sure to have the newest version installed. You can download from http://IpSharkk.com/setup.exe.
Can I set my IP to change every certain period of time?
Yes!
Does the Premium Version work with email from Netscape Communicator and AOL?
Yes, you can redirect any type of application with the Premium Version.
Can I use my IpSharkk license for more than one computer?
No. The IpSharkk license is valid for one PC only.
How many times does the Free Version allow me to change my IP?
The Free Version will allow you to change your IP 5 times within a 24-hour period.
How many times does the Premium Version allow me to change my IP?
The Premium Version allows you to change your IP unlimitedly.
How long after my Paypal payment can I download the Premium Version?
You can download it immediately after payment.
Can I change my IP for other Internet activities aside from surfing?
Yes!
Are the IPs exclusive to me if I buy the Premium Version?
IPs are not exclusive and anyone within our network may use them.
How do I get a Premium Version and how long after payment can I use it?
Please click the Buy Now button, make the purchase and wait for your activation codes to be sent to the Paypal address with you used to purchase IpSharkk. After you pay, your Premium account will be activated instantly.
I want to purchase Premium Version but Paypal is asking me for credit card details which I don’t have. Is there another way to pay?
You can use Paypal’s Send Money feature and we will activate your account manually.
After paying for the Premium Version and receiving notice of account activation, do I still need to download it?
Not anymore if you already have the Free Version. The Premium Version is the same software as the Free Version except for lifted Free Version restrictions and some added features.